About
We do this by using our specialist sector and service expertise to deliver creative work that genuinely improves people’s lives. Whether that’s helping to recruit foster carers, encouraging people to use small talk to disrupt suicidal thoughts, or supporting with tackling racism in the workplace – we help not-for-profit organisations achieve their goals with better marketing.
Why do we do it?
Because we’re ‘Powered by purpose’ and believe that our creativity and innovation should be put to work in making things better for real people in everyday life. Our sharper focus and deeper expertise mean we know where to look and what to ask to get to the crux of an issue. And our nuanced approach means we uncover the often-overlooked aspects of a brief or challenge, allowing us to create the best result.
With a team of 20 strategists, creatives, planners and project managers, our work raises awareness, changes behaviours, and inspires action.

Getting it right first time.
Having decades of experience building relationships with our clients means that we know exactly what it takes to be a great agency partner.
We respect that your time is valuable, which is why we’re committed to getting things right first-time round. This means developing a genuine understanding of your nuanced challenges and how to face them so that when we come to create, we’ve done all the preparation needed to know what’s right for you and your audience, first time.
Dig a bit deeper
Authenticity unlocks potential
An intelligent team
Driven by results
Championing creativity and collaboration
Creativity is our lifeblood. And we don’t see it as the responsibility of any one person or department at Eleven. Whether we work in operations or graphic design, creativity and creative thinking is something that is championed by all of us.
Our home (The Chapel) was historically used to talk about creation. These days we use it as a hub of creativity, inspiration and discussion. And the occasional mess from Frank the sausage dog (yes, we’re another agency with a dog - sorry).

Making your content accessible to the widest possible audience
Here at Eleven, we’re passionate about doing the right thing. And accessible design is all about doing the right thing by your audience. It’s centred around making sure that everyone who needs to can easily access the same content. We do this by helping to remove any potential barriers that stand between you and your audience.
Working to WCAG 2.2 guidelines, we factor in the accessibility needs of your audience from the outset to ensure your content can be used by everyone who needs it.
Support for care leavers
As a business we have a clear commitment to doing good in the world, beyond just the work we do for our clients.
Our significant experience of working within the social care sector means that we understand the additional challenges young people leaving the care system face. That’s why we’re working with Spectra (under their stewardship of the Care Leavers Covenant) to develop a 'Get ready for work' programme specially for care leavers. The programme will provide care leavers in further education with work experience, training and mentorship to help them develop the core skills required to succeed in the world of work. The programme will help build confidence and skills and result in experience that can be evidenced on a CV and a professional reference to support young people in kick-starting their career.

